One partner for everything food and drink at work

For teams who want more from their workplace culture. Catering, onsite kitchens and cafés, staff meals, pantry, coffee and events for 100+ enterprise organisations, with one account team answering for all of it.

26 years in business
2m+ orders delivered
98.8% incident-free orders
650+ vetted food partners
Morning tea spread with pastries, muffins and fresh grapefruit
TRUSTED BY
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What we serve

Powered by a true passion for hospitality

Real food from our own kitchens, cafés and 650+ partners, made for the way your workplace eats.

Catering buffet with focaccia sandwiches, pastries and salads
Catering spreads
Grazing board with cured meats, cheese and beetroot dip
Grazing boards
Smoked salmon breakfast platter with eggs and tomatoes
Breakfast platters
Chef finishing plates of fish on lentils
Chef-led lunches
Office pantry and staff café counter run by EatFirst
Office pantry
EatFirst in numbers

The partner of choice for workplace food programs

26
years in business
2m+
orders delivered
98.8%
incident-free orders
650+
vetted food partners
100+
enterprise size organisations
70
NPS Score
Our people run it
Chefs, baristas, front-of-house teams and pantry managers are EatFirst people.
Vetted partners add range
We source, onboard and manage every partner, so you hold one supplier relationship.
One team answers for it
A dedicated account team, backed by Australian customer care. When something changes, a real person deals with it.
EatFirst chef in an onsite commercial kitchen
Case study · IAG

IAG's onsite catering, transformed

IAG moved its onsite kitchen operations to EatFirst across 14 locations in Australia and New Zealand. We run the kitchen teams and catering as well as all things Food & Beverage.

19,528
orders placed
99%
incident-free orders
14
locations across ANZ
752
users onboarded

“Your service, attention to detail and care put into quality and creativity of offering is top notch!”

Executive Manager Property Services, IAG
Case study · Woolworths

Woolworths' employee café, launched in three weeks

Woolworths wanted a fresh, healthy and affordable food experience for up to 2,500 employees, with more variety and convenience. EatFirst launched and now runs a dedicated onsite café with a 10-person team.

3 weeks
from signed contract to launch
2,500
employees on site
3
person EatFirst team
3
meal services: breakfast, lunch and take-home dinners

Highly satisfied employees who get good value meals for their money.

The result
Staff café salad station run by EatFirst
Office kitchen with bean-to-cup coffee machines
Case study · National coffee rollout

A national coffee rollout, handled

More than 70 sites needed to replace outdated coffee machines, each with different site requirements and minimal disruption to operations. EatFirst coordinated the rollout of 75 Jura bean-to-cup machines from start to finish.

75
bean-to-cup machines
70+
sites across the country
5
jobs managed: removal, install, site checks, training and servicing
1
partner accountable for every site

A streamlined, cost-efficient rollout, backed by local support and ongoing servicing to maximise uptime.

The result
Every stakeholder covered

One partner, every stakeholder covered

For procurement

One managed supplier instead of hundreds

One managed platform instead of a fragmented supplier base
We source, onboard and manage the performance of 650+ vendors
Food safety, insurance and compliance, documented and consistent
Social procurement spend with Indigenous, women-owned and purpose-led suppliers, reported
Book a free tasting session
Salad station and staff café counter run by EatFirst
For finance

Every dollar of food spend, on one invoice

One supplier and one invoice across catering, pantry, events and onsite
Cost centres and purchase orders on every order
Budgets and reporting by office, team, category or event
Standard pricing with an enterprise discount, or open-book cost-plus for kitchens and cafés
Book a free tasting session
Orders dashboard in the EatFirst platform
Orders, budgets and spend, tracked in the EatFirst platform.
For workplace teams

A better workplace, without more work

From one Tuesday team lunch to a fully managed program
A consistent experience in every office, with local variety
We own the vendors, the dietaries and the last-minute changes
+30% office attendance on meal days with staff meals
Book a free tasting session
EatFirst team member at a client office
For EAs and admin teams

Ordering that's genuinely easy

One platform, instead of five vendors and endless emails
Favourites, dietaries, delivery details and past orders in one place
Staff order their own meals, so nobody collects orders
A real person helps when something goes wrong
Book a free tasting session
Employee ordering screen in the EatFirst app
Switching to EatFirst

How we move your program across

1

Discovery and design

We visit your sites and map current suppliers, services and spend, then propose services, menus, staffing and a commercial model to fit your budgets.
2

Tasting

We bring a free tasting of the proposed program to your workplace, for the people you choose, and refine it before launch.
EatFirst chef in an onsite kitchen
3

Mobilisation

We recruit and train onsite teams, onboard partners, set up ordering and manage food safety for the kitchens we run. You sign off site access, dates and menus.
4

Launch and review

We support the launch on site, then review spend, service and feedback with you and agree what to adjust, add or scale next.
Questions

What buyers ask us first

Can't see your question? Ask us at your tasting session.

Do we need to move everything at once?

No. You can start with one service, such as pantry, a café or catering, and add more to the same account later.

What does the free tasting session involve?

Tell us a little about your workplace and we'll bring the food to you. It can cover catering, workplace lunches, premium event food, pantry products, coffee and chef-led concepts, curated for your workplace.

Who holds the supplier relationships?

We do. Our partners are vetted and managed by EatFirst, so you have one supplier relationship and one invoice.

Can you work with our FM provider?

Yes. We work alongside FM partners including JLL and CBRE.

Where do you operate?

We run programs across Australia and New Zealand, and are active in seven countries. Tell us where your sites are and we'll confirm coverage.

How is pricing set?

There are two commercial models. Standard pricing is menu pricing with an enterprise discount, which suits catering, pantry and meal programs across sites. Open-book cost-plus is the actual cost of food, labour and consumables plus an agreed management fee, which suits onsite kitchens, cafés and staff restaurants.

How are dietary requirements managed?

Our team manages dietary requirements with each partner and in the kitchens we run. We'll take you through how we'd handle allergens at your sites during program design.

How quickly can a program launch?

It depends on scope and site works. Woolworths' staff café opened three weeks after the contract was signed.

Catering buffet with focaccia sandwiches, pastries and salads

Enough about us. Taste it.

The easiest way to understand what EatFirst could bring to your workplace is to experience the food. Tell us a little about your workplace and we'll bring the food to you.

Catering and workplace lunches
Premium event food
Pantry, coffee and grab-and-go
Chef-led concepts
Book your free tasting session
Our enterprise team will be in touch to arrange a date that suits your workplace.
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